Frequently Asked Questions

New to SignAgent?

Some commonly asked questions from experiential graphic designers and sign fabricators

SignAgent is easy to learn! If you have experience in signage or wayfinding, SignAgent will be simple to pick up. Plus we provide training, have a dedicated support team, and detailed documentation to help you every step of the way.

Yes, you can invite coworkers, clients, designers, fabricators, installers, or anyone else with a variety of permission levels and the option for free view-only access. 

Of course! SignAgent allows you to export location plans, Excel spreadsheets, sign artwork, photos, and fully customizable PDF reports. However, with the ability to invite your clients and teammates in, you might find yourself relying on reports less and less!

Yes! SignAgent Mobile is the complement to SignAgent's web platform that has all the tools for surveying, installations, and fabrication tracking. The SignAgent mobile app is a native iOS app that allows you to view your projects on an iPhone or iPad and begin taking pictures, adding comments, assign sign types, approve/reject, and sync all that information back up to your project on SignAgent online. Visit our mobile app page for more details.

Signs are drawn normally in Adobe Illustrator with each field on its own layer and exported as an SVG. That can then be imported into SignAgent as a template. For more information view our SignAgent Artwork 101 webinar, click here.

Some commonly asked questions from facility managers

SignAgent can be used to plan and manage Airports, Universities, Hospitals, Stadiums, Transit Systems, Recreational Areas, Retail, Hospitality & Mixed-Use, Casino, Government Offices, Office Buildings, City-wide Wayfinding, Live Events. Click here to schedule a time with us.

You can invite your outside consultants into SignAgent at the permission levels you select for them including project members or free read-only project viewers.

Yes, with the exception of source sign templates in Adobe Illustrator, all SignAgent data is stored in the cloud in a central DB and can be accessed through your account authentication through a Google Chrome browser. SignAgent is hosted through AWS services and is TLS protected ensuring safe authentication and encryption of all data. Click here to schedule a time with us.

SignAgent can easily find specific content across your entire sign inventory such as departments or donor names.

Yes, signs placed on an exterior map in SignAgent will show latitude and longitude coordinates. The coordinates can also be exported to an excel message schedule. Click here to schedule a time with us.

Yes, if you can export all of that information in excel format, it can be uploaded into SignAgent.

SignAgent has a fully functioning API and can connect with any other software. This would be a custom-built feature with a one-time fee and a yearly maintenance fee. We would be happy to meet with you to develop the integration with your needs in mind. Click here to schedule a time with us.

Absolutely, we’d be happy to have a conversation with you about what your specific needs would be to get set up in SignAgent. Click here to schedule a time with us.