9. The Process: How Wayfinding Projects Come Together

Multiple cartoon people waving

A guest contribution by Patrick Eley and Alan Stevenson. No part of the place creation process happens in isolation and wayfinding, an extremely collaborative practice, is no different. To understand what goes into a typical wayfinding project, it helps to understand the many people involved in its success. In the final chapter of Straight Forward we…

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8. The Future: A Digital Work in Progress

A cartoon graphic illustration showing a frustrated person holding a smartphone with a location pin. They are looking at a red wooden fence blocking their path between city buildings.

A guest contribution by Patrick Eley and Alan Stevenson. The smartphone in your pocket or the Sat Nav in your car has replaced the need to unfold those enormous paper sheets of yore. Digital maps have made our world feel smaller and infinitely easier to explore. And yet, they’re far from perfect! For its one…

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7. Cartography: How Maps Help Us Understand Place

Black and white cartoon illustration of a large red location pin between two people. One person struggles with a large paper map covering their face, while the other walks confidently using a smartphone.

A guest contribution by Patrick Eley and Alan Stevenson. One of the most common side effects of working in wayfinding is being really, really into maps! One of the key challenges of reading a map, especially if you come from a generation that remembers being reliant on paper maps — is how to look at…

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6. Accessibility: Wayfinding for Everyone

Line illustration showing a diverse group of people

A guest contribution by Patrick Eley and Alan Stevenson. What’s the point of a wayfinding system if not everyone can use it? People need to do more than just read a sign, they need to understand it – instantly. An accessible wayfinding system accommodates the reality that everyone has different ways of taking in information and…

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4. The Golden Rules: Clear, Coherent and Consistent

Cartoon illustration of a person pointing at boards with the words 'consistent', 'clear' and 'coherent' written on them.

A guest contribution by Patrick Eley and Alan Stevenson. The deeper you get into the art of wayfinding, the more hats you need to wear. You need to be adept at understanding graphic design, industrial design, engineering, behavioural science, and architecture. You also need a good dose of common sense! So in the face of…

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3. Strategy: How to Put the Right Sign in the Right Place

Cartoon illustration of a person walking beside two trees. the tree on the right is covering an 'emergency' sign.

A guest contribution by Patrick Eley and Alan Stevenson. When you’re devising a wayfinding scheme, it’s the strategic framework upfront that plays the most crucial role of all: putting the right sign in the right place. After all, locating signs isn’t as simple as plotting them, installing them and assuming they’ll do their job. To…

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2. Theory: How We Find Our Way

Cartoon illustration of two people. One person looks confused holding a paper map while the other person describes locations.

A guest contribution by Patrick Eley and Alan Stevenson. Compared to the Arctic Tern, a migratory bird that flies from the Arctic to the Antarctic Circle and back again every year, we fare pretty poorly. Despite our limited wayfinding instincts, wayfinding strategies rely on a solid understanding of how humans navigate. Wayfinding theory can fill…

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1. Wayfinding: Why it’s More Than Just Signs

Cartoon illustration of a person staring at a 'keep out' sign

A guest contribution by Patrick Eley and Alan Stevenson. When we think about sense of place, we don’t often think about wayfinding. We might think about architecture, landscaping, furniture or exhibitions and while those are all powerful influences, signage and wayfinding are among the most fundamental factors in how we perceive place. A sign can…

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