Take control of your signs. Keep every sign current, compliant, and on brand.

SignAgent Manage is the product within our suite built for long-term facility oversight. SignAgent is a good fit for any facility where navigational clarity and long-term asset tracking are critical, especially complex, high-traffic environments. SignAgent is a good fit for any facility where navigational clarity and long-term asset tracking are critical, especially complex, high-traffic environments with large sign inventories.

Key facility types include:

• Healthcare: Hospitals and medical campuses with frequent room/department changes.
• Transportation: Airports and transit hubs managing massive directional systems.
• Education: University campuses with multiple buildings and outdoor wayfinding.
• Corporate/Civic: Large office complexes, city centers, and urban parks.

SignAgent turns static sign plans into a dynamic, living database for the people responsible for a building's daily operations.

SignAgent Manage streamlines:

• Asset Management: Maintaining a "digital twin" of every sign in your facility, including its condition and history.
• Maintenance Workflows: Allowing staff to snap a photo of a damaged sign on a mobile device to trigger a repair order.
• Wayfinding Continuity: Ensuring that sign information is always up-to-date, preventing patient or visitor confusion during facility changes.

SignAgent treats data security with the level of rigour expected by its high-compliance clients, such as hospitals, airports, and government agencies.

Security of your data is built on three main pillars:

1. ISO/IEC 27001:2022 Certification

This is the internationally recognized gold standard for Information Security Management Systems (ISMS). It confirms a systematic approach to managing sensitive information, covering everything from personnel security to technological safeguards.

2. Infrastructure and Encryption

• AWS Hosting: All data is stored in the cloud using Amazon Web Services (AWS USA Northeast), which provides world-class physical and network security.
• Data in Transit: Your connection is TLS-protected, meaning all data moving between your browser (or mobile app) and the server is encrypted.
• Central Database: Except for your local Adobe Illustrator source templates, all sign data is stored in a centralized, secure cloud database.

3. Access Control and Ownership

• Data Ownership: Legally, all data collected in SignAgent remains the property of the client, not SignAgent.
• Role-Based Access: SignAgent provides granular control over who sees what. You can invite outside consultants as "Viewers" (read-only) or "Reviewers" (limited actions) to ensure they cannot change or export data without permission.
• Authentication: Access requires secure account authentication, and users only get access to the specific projects and features they need for their work.

Yes, SignAgent supports Single Sign-On (SSO), primarily through Microsoft Azure and other SAML-based providers. This ensures centralized user management, enforced corporate password policies, and improved security.

SignAgent Manage is built for collaboration across internal teams and external vendors, while keeping control over who can edit what.

You can invite stakeholders into a specific project and assign permission levels such as:

• Members (edit access)
• Reviewers (comment, approve or reject)
• Viewers (read only)

For larger organizations, permissions can be structured so teams and vendors only see and work on what they're responsible for (for example by campus, building, location, sign type, or project phase). Every change is tracked with comments and history, so it's easy to stay aligned and accountable.

Most organizations start by building an accurate sign inventory in SignAgent. This is typically done through an onsite survey of as-built signage using the SignAgent Mobile app, which lets you capture existing signage data directly in the system.

You can complete the survey internally (we'll train your team), or our services team can support the survey and onboarding. If you already have an existing inventory in spreadsheets or another system, that information can also be imported to accelerate setup. Many large facilities roll out in phases (by campus, building, or department) so the database becomes useful right away while it continues to grow.

SignAgent supports importing sign inventory data from external databases via Excel spreadsheets, enabling migration of projects, locations, sign types, quantities, messages, details, and even georeferencing coordinates.

Yes, signs placed on exterior maps in SignAgent are georeferenced with latitude and longitude coordinates. SignAgent integrates with MapBox for street and satellite maps, enabling precise sign placement on exterior locations. These coordinates can be exported to an Excel message schedule for further use. The system supports large-scale projects like citywide wayfinding, where georeferencing aids in accurate positioning. SignAgent also integrates with ArcGIS Online, enabling bi-directional data syncing.

Yes, while SignAgent has been developed for the unique needs of managing signage programs, tracking the locations and information for other fixed assets easy. Many of our clients are using SignAgent to keep track of things like fire, life and safety equipment; digital and IT infrastructure; donor walls and public art; hand sanitizer stations; and outdoor lamp posts.

Yes, in fact, within SignAgent you'll find a searchable directory of SignAgent-licensed Design and Build vendors that specialize in different industry sectors, covering every aspect of the signage and wayfinding project life cycle. You'll be able to reach out directly to find a firm that meets your needs.